At Healthmedic.in, your health and satisfaction matter to us.
Returns: Due to the nature of medicines and healthcare products, returns are accepted only in limited cases — for example, damaged, defective, expired, or wrong items delivered. Please do not accept or use any product whose packaging is damaged or tampered with.
How to request: Contact us within 48 hours of delivery at iartechcore2@gmail.com or +91 99199 91103 with your order number and photos of the item and packaging.
Refunds: Once we verify the issue, refunds are processed to the original payment method (or bank transfer for COD orders) within 5–7 working days of approval. Shipping charges may be refunded along with the order value for verified defects on our side.
Non-returnable items: Opened, used, or partially consumed medicines and certain temperature-sensitive products cannot be returned for safety reasons.
Note: Return/refund timelines and eligibility follow standard Indian consumer practices; specific cases are handled at our discretion and communicated to you by email or phone.